House Rules
We are delighted to have you as our guest and look forward to providing you with a memorable and comfortable stay. To ensure that you and all our guests have a seamless experience, we’ve outlined our Pure Voyage House Rules. These rules are designed to maintain the quality, safety, and tranquility of our properties while ensuring compliance with local laws and regulations.
CHECK-IN AND CHECK-OUT
You may check in any time after 4:00 PM local time and must check out by 11:00 AM local time. If you’d like an earlier check-in or later check-out, please contact us as soon as possible. Adjustments can be requested by contacting us via email at reservations@purevoyage.com or by calling (Phone Number ) We will do our best to accommodate your request and confirm any modifications by text or email.
If you overstay your designated check-out time by more than two (2) hours, we reserve the right to enter the Property, remove belongings, change locks or lock codes, and take necessary actions. Overstays may incur costs, including up to 150% of the daily rate for each day (full or partial) of overstay, plus any related damages or expenses (e.g., loss of subsequent reservations).
You will receive check-out instructions via email before your departure. Please follow these instructions and contact us with any questions.
BASIC HOUSE RULES
The following are prohibited:
- Smoking of any kind (including balconies/terraces, vaping, or cannabis use) will result in a $250 fine plus cleaning costs.
- Parties or events.
- Exceeding the maximum number of permitted guests (posted on our website).
- Excessive noise, particularly audible noise outside the Property after 9:00 PM.
- Illegal substances or activities, including unauthorized downloads or file sharing.
- Firearms, weapons, or hazardous items (e.g., candles, lighters).
- Placing obstructions, signage, or garbage outside the Property.
- Commercial photography or videography without prior written consent.
- Unauthorized modifications, moving furniture, or creating unsanitary conditions.
- Using the Property for anything other than personal accommodation.
ADDITIONAL POLICIES
- Respect and Zero Tolerance: Pure Voyage promotes a safe and respectful environment. Discrimination, harassment, or violence of any kind will not be tolerated.
- Guests: Guests are allowed overnight only with prior authorization. Unauthorized guests may result in fees up to 100% of the daily rate per guest and/or termination of your stay.
- Pets: Pets are not allowed. Violations result in a $100 fine plus cleaning or damage repair costs. Service animals are welcome with prior notification.
- Amenities and Supplies: Initial supplies of toiletries and housewares are provided. Missing items will be charged to you.
- Parking: Instructions are included in your booking confirmation. Pure voyage is not liable for parking violations.
- Safety: Lock all doors and windows when leaving and report safety concerns immediately. In case of emergency, contact local authorities.
REPORTING DAMAGES
Notify us of any damages to the Property or its contents during your stay. Failure to report damages may result in additional charges as per the Pure Voyage Terms.
We hope you enjoy your stay and appreciate your cooperation in keeping Pure Voyage properties safe, clean, and enjoyable for all!